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Field Service Technician
2 months ago
Job Summary: We are seeking a skilled Field Service Engineer to join our team in North Wales. As a Field Service Engineer, you will be responsible for performing break-fix and maintenance tasks on EPOS systems and electronic point of sale equipment in retail stores.
Key Responsibilities:- Perform troubleshooting and repair of EPOS systems and electronic point of sale equipment
- Install, move, add, change, and remove hardware and software products and components as directed
- Participate in regular hardware and software trainings to maintain product knowledge and skills
- Work independently and as part of a team to achieve business objectives
- Provide exceptional customer service and support to retail store staff
- Proven track record of more than 1 year as a Service Technician
- Successfully completed education in IT- or mechatronic/electronic-related profession
- Product knowledge of relevant industry and basic ITIL skills preferred
- Shift adaptability, including on-call rotation for evenings and weekends
- Exceptional customer service skills
- Competitive day rate and overtime rates for hours worked outside of your rota
- Opportunity to work with a leading company in the EPOS industry
- Training and development opportunities to enhance your skills and knowledge
- Collaborative and supportive work environment
Apply now to join our team and take the first step in your career as a Field Service Engineer