Technical Solutions Consultant
4 days ago
Location: Surrey
Estimated Salary: 39555
Omega Resource Group is seeking a skilled Systems Engineer to support a global leader in integrated security solutions. The successful candidate will ensure the delivery of outstanding service to our clients.
Responsibilities- Respond to maintenance calls, both on-site and remotely, as directed by team coordinators.
- Rectify faults during the initial visit to guarantee customer satisfaction.
- Conduct regular preventative maintenance visits to optimize service delivery.
- Accurately collect and record site configuration information.
- Maintain efficient car stock levels for spares.
- Record all activities accurately and in a timely manner.
- Provide out-of-hours support on a rotating basis.
- Commission small projects when required, ensuring technical and quality standards are met.
- Audit quality procedures to ensure compliance.
- Deliver training to customers and colleagues as needed.
- Perform additional tasks to support the team.
- Prior experience in installing and servicing access control, CCTV, and intruder alarm systems is essential.
- Experience with fire alarm systems, ideally GENT-based, is desirable.
- An IT qualification or Electrical/Electronic qualification is mandatory.
- Broad technical knowledge of IT, including Windows Operating Systems, networking, and troubleshooting, is necessary.
- Familiarity with basic electrical principles, such as measuring voltage and current drain, is required.
- Strong attention to detail in completing paperwork and adhering to procedures within allotted timescales is crucial.
- Company-provided vehicle.
- Workplace pension scheme.
- Life assurance benefit.
- Employee discount schemes.
- Progression training and development opportunities.
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