Store Operations Manager
5 days ago
Why Roots?
At Roots, we're not just a brand, we're a culture and lifestyle. We're looking for dynamic individuals who are passionate about retail and fashion, and who share our vision for a safer, cleaner, healthier planet.
The Role:
The Team Lead will link the leadership team and sales associates by assisting in operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead will provide support and coverage to the Store and Assistant Managers in their absence. They will model desired selling and customer service behaviors at all times to promote an environment focused on consistent, exceptional, and positive in-store experience for customers and employees.
- Proven experience with POS management, daily banking procedures, and submitting timely reports;
- Available for varied weekly shifts, including weekends, closing, and holidays.
The Impact You'll Have:
This is an opportunity to shape our company's future by:
- Demonstrating a customer-obsessed selling culture and building brand loyalty through excellent product knowledge;
- Partnering with store management to execute action plans that optimize results and ensure effective execution of all store operational activities;
- Contributing ideas and solutions to the leadership team that result in increased productivity and improved operations of the store;
- Assisting store management in conducting new associate onboarding and trainings;
- Overseeing and delegating tasks to the team to best maximize efficiency of store operations;
- Communicating individual and/or team performance feedback to store management;
- Ensuring adherence to all company policies, procedures, and guidelines;
Roots Corporation offers a culture that fosters inclusion and respect. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.
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