Performance Coach

3 weeks ago


Wakefield, Wakefield, United Kingdom Maximus UK Full time
Job Title: Performance Coach

Maximus UK is seeking a highly skilled Performance Coach to drive a high-performance culture across our Employment Advisor teams. As a Performance Coach, you will play a critical role in identifying, sharing, and modelling good practice, and providing development support to underperforming Advisors.

Key Responsibilities:
  • Conduct one-to-one observations and co-facilitate appointments to model best practice and provide feedback to Advisors.
  • Develop and deliver coaching plans to improve individual performance, including verbal and written feedback.
  • Collaborate with Business and Operations Managers to identify areas of underperformance and develop strategies to address them.
  • Work closely with Training and Development colleagues to identify and roll out learning opportunities to raise performance levels across provision and Employability as a whole.
  • Support the Performance Manager with deep dive reviews of persistent areas of underperformance in branches.
Requirements:
  • Previous experience as an Employment Advisor or Employability Coach.
  • Proven success in achieving targets against outcomes and compliance requirements.
  • Excellent understanding of what behaviours and approaches result in high levels of performance.
  • Strong interpersonal and communication skills.
  • Ability to utilise data to inform decision making.
What We Offer:

Maximus UK is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We are a Disability Confident Leader and offer a guaranteed interview for any applicant with a disability who meets the minimum requirements for the role.


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