Associate IT Support Professional

5 days ago


Marlow, United Kingdom SAS Full time

About Our Team

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At SAS, we believe that diversity and inclusion drive innovation. We're committed to creating a workplace where everyone feels welcome and empowered to succeed.

Job Overview

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We're seeking a highly motivated and enthusiastic Associate IT Support Engineer to join our Technical Support team. In this role, you'll have the opportunity to work with cutting-edge technology and collaborate with experienced professionals to deliver exceptional customer service.

Responsibilities and Expectations

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Your primary responsibilities will include:

  1. Communicating effectively with customers through various channels to troubleshoot technical issues
  2. Collaborating with colleagues to identify and resolve software problems
  3. Maintaining a strong understanding of complex system interactions and identifying opportunities for improvement

Qualifications and Requirements

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  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Proficiency in at least one programming language
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

Benefits and Compensation

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We offer a competitive salary range of $90,000 - $140,000 per year, commensurate with experience, as well as a comprehensive benefits package and opportunities for professional growth and development.



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