Medical Office Coordinator
6 days ago
Job Summary
To provide general assistance to the St Johns Medical Centre team and project a positive and friendly image to patients and other visitors, either in person or via communication. Welcome, assist, and direct patients in accessing the appropriate service or healthcare profession in a courteous, efficient, and effective way.
Key Responsibilities
- Provide administrative support to the clinical team
- Manage patient flow and coordinate appointments
- Answer and direct phone calls in a professional manner
- Provide excellent customer service and maintain a positive attitude
- Work effectively as part of a team to achieve practice goals
Person Specification
Essential
- Flexible approach to undertaking a wide variety of tasks
- Highly motivated and enthusiastic individual
- Experience of answering telephone calls in a high call volume environment
- Experience of working as part of a team
- Experience of customer service
Desirable
- Experience of working in a busy healthcare environment
- Experience of clinical systems and software
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