Retail and Sales Team Lead for a Charity Shop in Great Dunmow
1 day ago
St Clare Hospice is a well-established charity that provides palliative care services to adults with life-limiting conditions in our local communities.
Job SummaryWe are seeking an experienced Retail and Sales Team Lead to join our team in Great Dunmow. The successful candidate will be responsible for leading the retail team, managing daily operations, and driving sales growth to maximise profits for the hospice.
Key Responsibilities:- Lead and motivate the retail team to deliver exceptional customer service and drive sales growth
- Manage daily operations, including stock management, cash handling, and Health and Safety compliance
- Develop and implement effective merchandising and display strategies to increase sales and donations
- Provide training and guidance to staff and volunteers on retail skills, customer service, and Health and Safety procedures
- Work closely with the Shop Manager to achieve sales targets and improve overall shop performance
- Good level of literacy and numeracy equivalent to GCSE or equivalent grade 4/C (pass) in English Language and Maths
- Excellent organisational and communication skills, with ability to work independently and as part of a team
- Proven experience in retail management, sales, or a related field
- Confident user of computers, including Microsoft Office and EPOS systems
£28,000 - £32,000 per annum, depending on experience
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