Housekeeping Professional
3 weeks ago
We are seeking a Housekeeping Professional to join our team at a corporate hotel in Marble Arch. As a key member of our small and friendly team, you will play a crucial role in ensuring that our guests have a memorable stay and leave with a smile on their face.
Key responsibilities of this role include:
- Cleaning and preparing guest accommodation to the highest standards.
- Maintaining the cleanliness and tidiness of both back of house and public areas.
- Providing a friendly and efficient service to all customers.
- General cleaning of all rooms, including dusting, vacuuming, making beds, washing, and disposing of waste.
- Monitoring cleaning and consumable supplies and raising any requirements as needed.
- Reporting any necessary repairs or replacements.
- Ensuring all rooms are cared for and inspected according to standards.
- Protecting equipment and preventing inadequacies.
- Resolving reasonable complaints and requests with professionalism and patience.
- Adhering to rules regarding health and safety and remaining aware of company-related practices.
This is a part-time role, requiring 22.5 hours per week with rotating 7.5-hour shifts from Monday to Friday.
The successful candidate will have:
- Prior experience in a similar role is desirable, but not essential.
- A keen eye for detail and the ability to work efficiently.
- An outgoing and friendly personality, with excellent communication skills.
- The ability to build good working relationships with colleagues, clients, and customers alike.
In return, you will receive:
- Excellent holiday allowance.
- Pension contributions.
- Life insurance.
- Enhanced annual leave.
- Recommend a Friend Bonus Scheme.
- Access to Choices, our discounts and benefits platform.
- Opportunities for training and development through our Training Academy.
Portico is a company that rewards hard work and dedication, empowers people to grow, and believes that work should be fun and engaging.
We are committed to treating everyone equally and providing opportunities for growth, development, and progression in their careers.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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