Housekeeping Professional
2 weeks ago
About the Role
We are seeking a dedicated and detail-oriented Housekeeping Professional to join our team at Mid-West Services Ltd. As a key member of our facilities management team, you will play a crucial role in maintaining the highest standards of cleanliness and hygiene in our hotel.
Key Responsibilities
- Perform thorough cleaning activities, including sweeping, mopping, dusting, and polishing, to ensure a clean and comfortable environment for our guests.
- Change guest bed sheets and clean their bathroom and toilet areas to maintain a high level of cleanliness and hygiene.
- Empty bins and clean communal areas to prevent the spread of germs and maintain a clean environment.
- Inspect rooms and common areas to ensure they meet our high standards and identify any areas for improvement.
- Ensure that guest items are left safe in the room and report any lost or found items to management.
- Report any maintenance issues or damages to supervisors immediately to ensure prompt attention and resolution.
- Maintain a stock of cleaning supplies and request replenishments as needed to ensure that you have the necessary resources to perform your duties effectively.
- Adhere to all health and safety guidelines to prevent accidents and maintain a safe working environment.
- Provide exceptional customer service to our guests, responding to their requests and inquiries in a professional and courteous manner.
Reporting Structure
You will be answerable to the Head Housekeeper, who will provide guidance and support to ensure that you have the necessary resources and training to perform your duties effectively.
Additional Duties
- Assist in training new team members when required to help them develop the necessary skills and knowledge to perform their duties effectively.
- Participate in ongoing training to stay updated on best practices and standards in the cleaning and maintenance industry.
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