Enterprise Infrastructure Support Specialist

10 hours ago


York, York City, United Kingdom Senitor Associates Full time £30,000 - £35,000

Senitor Associates seeks an Enterprise Infrastructure Support Specialist to join their Technology sector client’s internal IT department on a permanent basis.

About the Role

The successful candidate must have an infrastructure and network support background, helping deliver comprehensive 3rd line support services including patching, monitoring, and maintenance of customer IT infrastructure.

This role plays a key part in providing technical support across various technologies including Microsoft stack, VMware, networking, firewall vendors, storage vendors, backup vendors, and networking equipment.

Key Responsibilities:

  • Provide 3rd line support to customers resolving complex technical issues related to their IT infrastructure
  • Perform regular patching, monitoring, and maintenance activities to ensure stability and security of client systems
  • Work with multiple technologies including the Microsoft stack, VMware, firewall vendors, storage vendors, backup vendors, and networking equipment
  • Participate in shift-rota during core business hours M-F / 0800 - 1800
  • Deliver excellent customer service via telephone, ticketing system, email system and face-to-face
  • Adhere to asset and access management policies and procedures
  • Support data and information security

Benefits

The salary for this Enterprise Infrastructure Support Specialist role is estimated at £30-£35K per annum.

This role offers opportunities for career growth and professional development within Senitor Associates' Technology sector clients.



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