Quality Assurance and Compliance Specialist

2 weeks ago


London, Greater London, United Kingdom DCA Recruitment Full time
Job Overview

DCA Recruitment is seeking a highly skilled Quality Assurance Manager to join our team. This role offers a unique opportunity to work with a well-established domiciliary care agency in London, providing expert advice on quality assurance systems and activities.

About the Role

  • Provide expert advice to directors, management, and operational staff on quality assurance systems and activities.
  • Scrutinise and monitor operational activity to ensure compliance with current legislation, regulation, and practice standards.
  • Contribute to the development of audit and evaluation processes to improve quality of work across all domiciliary care provision.

Key Responsibilities

  1. Develop and implement quality assurance systems to meet statutory and regulatory requirements.
  2. Investigate complaints and produce disciplinary reports.
  3. Represent the company at local authority/CQC hearings.
  4. Ensure file audit procedures are in place and adhered to.

Requirements

  • NVQ/QCF Level 3 Qualification in Health & Social Care or equivalent.
  • Extensive knowledge of quality systems within domiciliary care.
  • Ability to develop questionnaires and surveys to obtain feedback from clients and careworkers.

Salary and Benefits

£35,000 to £40,000 per annum, depending on experience.



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