Quality Assurance and Compliance Specialist
2 weeks ago
DCA Recruitment is seeking a highly skilled Quality Assurance Manager to join our team. This role offers a unique opportunity to work with a well-established domiciliary care agency in London, providing expert advice on quality assurance systems and activities.
About the Role
- Provide expert advice to directors, management, and operational staff on quality assurance systems and activities.
- Scrutinise and monitor operational activity to ensure compliance with current legislation, regulation, and practice standards.
- Contribute to the development of audit and evaluation processes to improve quality of work across all domiciliary care provision.
Key Responsibilities
- Develop and implement quality assurance systems to meet statutory and regulatory requirements.
- Investigate complaints and produce disciplinary reports.
- Represent the company at local authority/CQC hearings.
- Ensure file audit procedures are in place and adhered to.
Requirements
- NVQ/QCF Level 3 Qualification in Health & Social Care or equivalent.
- Extensive knowledge of quality systems within domiciliary care.
- Ability to develop questionnaires and surveys to obtain feedback from clients and careworkers.
Salary and Benefits
£35,000 to £40,000 per annum, depending on experience.
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