Sales Business Support Officer

3 weeks ago

Warrington, Warrington, United Kingdom Torus Group Full time

About the Role:

Torus Group is seeking a dedicated Sales Business Support Officer to join our dynamic Torus Developments team in Warrington. This permanent role offers the opportunity to play a crucial part in Torus Housing Group's ambitious plan to deliver 5,300 new homes across the Northwest region by 2025.

Key Responsibilities:

  • Instruct the conveyancing solicitor on the individual plot sales, dealing with purchasers' solicitors enquiries.
  • Deal promptly with customer requests for information and maximize opportunities to engage with potential purchasers.
  • Process all sales related invoices, raising purchase orders as goods are ordered.
  • Understand the requirement included within a section 106 agreement relating to the marketing approach for a development.
  • Record all sales performance throughout the varies stages of the sales process, in order to support the internal Development Control Framework, reporting in person at all levels.
  • Make recommendations about tenure mix, product, design, and specification on new developments and advise on market trends to ensure that we deliver homes and services that meet market needs.
  • Assist the team in the provision of an equity staircasing function ensuring compliance with regulation and meeting company targets relating to staircasing.
  • Keep up to date with government changes in legislation and the introduction of new products/tenures.
  • Carry out duties with full regard to and in accordance with the Consumer Credit License, GDPR and other relevant legislation.
  • To have knowledge of a range of affordable home ownership products, mortgage lender requirements to ensure that we deliver products and services in line with our customers' needs.

Requirements:

  • Evidence of and commitment to continual professional and personal development
  • Previous experience in a Business Support role
  • Experience of working in a target driven/commercial environment
  • Track record in delivering services which have resulted in measurable business benefits
  • Knowledge of affordable home ownership products
  • Proven ability to achieve excellent customer service
  • Evidence of operating collaboratively to take collective responsibility for overall performance Evidence of co-ordinating

What We Offer:

  • Generous Annual Leave: Start with 25 days plus bank holidays, increasing to 30 days after five years of dedicated service.
  • Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events.
  • Financial Flexibility: Take advantage of our holiday purchase scheme, Aviva pension plan, and Salary Finance for affordable loans. With Wagestream, access a portion of your pay instantly.
  • Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays.
  • Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications.
  • Recognition and Well-being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships.
  • Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences.
  • Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support.
  • Health and Wellness: For eligible employees, we offer BUPA health expenses coverage, ensuring your health needs are taken care of.
  • Social Activities: Torus has a designated social committee who organise events throughout the year aimed as supporting employee's wellbeing, feeling of belonging and driving an inclusive workplace.

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