Security Operations Centre Operator

3 weeks ago


United Kingdom Top Security Full time
Job Opportunity: Control Room Operator

Top Security is seeking to recruit highly skilled and motivated individuals to join our team as Control Room Operators. Located in our Dublin-based 24-hour Emergency Response Central Monitoring Station, this role requires individuals who are comfortable working in a fast-paced environment and are able to communicate effectively with colleagues and clients.

Key Responsibilities:
  • Operate computer software packages to monitor and respond to emergency situations
  • Provide excellent customer service and communication skills, both written and verbal
  • Work effectively as part of a team to ensure seamless operation of the Central Monitoring Station
  • Be available to work 12-hour shifts, including days, nights, and weekends, in accordance with a rotating roster
  • Participate in a six-week induction-training programme to develop skills and knowledge in all aspects of the job
Requirements:
  • Fluent English essential
  • Comfortable using computer software packages
  • Excellent communication skills, both written and verbal
  • Ability to be clear, accurate, and concise
  • Customer service orientated
  • Reliable and of smart appearance
Benefits:
  • PSA licence paid for in year one
  • Free on-site parking
  • Night Allowance


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