Security Operations Manager

3 weeks ago


United Kingdom Top Security Full time £60,000
Job Title: Communications Manager

Top Security is a leading provider of security solutions to a diverse client base, including state and semi-state bodies, small and medium-sized businesses, large corporations, and property companies nationwide. We are seeking a Communications Manager to run the Communications Division, responsible for managing a state-of-the-art Alarm Receiving Centre and its technical infrastructure.

Key Responsibilities:
  • Ensure business policies and processes are effectively communicated and implemented.
  • Manage the implementation and support for all technology used within the ACR.
  • Ensure customer focus within all areas of operational activities.
  • Responsible for managing sales staff and all aspects of sales.
  • Provide leadership in terms of the ongoing development of specialized security systems deployed within a secure environment.
  • Manage control room operations and operators to ensure effective implementation and management of all SOPs for the security control room.
Accountabilities:
  • Reporting to the Chairman.
  • Full P&L responsibility.
  • Accountable day-to-day to customers and channel partners.
  • Line management responsibility for all staff.
  • Management of a 24hr Alarm Receiving Centre.
Experience, Knowledge, Skills and Abilities:
  • Proven track record managing a technical/operational environment.
  • Managerial experience in the services sector.
  • Effective people management.
  • Knowledge of the security industry is an advantage but not essential.
  • Skills: communication skills, sales management, operational management, team leadership, people management.
Benefits:
  • Free parking.


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