Customer Service Leader
2 weeks ago
Solution 47 Recruitment ltd is seeking a Career-Oriented Individual for the position of Customer Service Manager based in Sawston.
The ideal candidate will have experience managing a busy office where no two days are the same. As a customer service manager, you will oversee teams of representatives, ensuring exceptional customer experiences.
Key Responsibilities:
- Respond to customer inquiries and resolve problems efficiently.
- Set team objectives and monitor progress towards achieving them.
- Identify areas for improvement and implement strategies to enhance performance.
Requirements:
- Proven experience in managing teams and leading by example.
- Excellent communication and problem-solving skills.
- Able to work in a fast-paced environment with minimal supervision.
What We Offer:
- A competitive salary of approximately £45,000 - £55,000 per annum, depending on experience.
- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
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