Customer Service Leader

2 weeks ago


NortonLeMoors, United Kingdom Solution 47 Recruitment Ltd Full time
Job Description

Solution 47 Recruitment ltd is seeking a Career-Oriented Individual for the position of Customer Service Manager based in Sawston.

The ideal candidate will have experience managing a busy office where no two days are the same. As a customer service manager, you will oversee teams of representatives, ensuring exceptional customer experiences.

Key Responsibilities:

  • Respond to customer inquiries and resolve problems efficiently.
  • Set team objectives and monitor progress towards achieving them.
  • Identify areas for improvement and implement strategies to enhance performance.

Requirements:

  • Proven experience in managing teams and leading by example.
  • Excellent communication and problem-solving skills.
  • Able to work in a fast-paced environment with minimal supervision.

What We Offer:

  • A competitive salary of approximately £45,000 - £55,000 per annum, depending on experience.
  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.


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