Hospitality Services Director

2 days ago


Hook, Greater London, United Kingdom Greene King Full time
Job Overview

As the Hospitality Services Director, you will lead a dedicated team of housekeepers to deliver exceptional cleanliness and attention to detail in maintaining our properties.

Your Key Responsibilities:

  • Oversee the daily operations of the housekeeping department to ensure seamless service delivery.
  • Develop and implement strategies to improve efficiency, productivity, and quality standards within the department.
  • Collaborate with other departments to resolve issues and ensure effective communication.
  • Conduct regular inspections to identify areas for improvement and implement corrective actions.
  • Develop and execute plans to enhance staff development, training, and performance management.

About Us:

Greene King is a leading hospitality company with a rich history of providing excellent service. Our commitment to delivering exceptional experiences has earned us a loyal customer base.

Your Benefits:

  • A competitive hourly rate of up to £12.50.
  • Pension contributions and employee assistance programs.
  • Bespoke training opportunities and career progression paths.
  • Discounts on food and beverages at our brands and retail partners.
  • Access to Wage Stream and retail discounts.

Requirements:

  • Demonstrated leadership experience in hotel operations or related field.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and adapt to changing priorities.
  • Passion for delivering exceptional guest experiences and maintaining high-quality standards.


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