Administrative Support Professional

6 days ago


Bristol, Bristol, United Kingdom University Hospitals Bristol NHS Foundation Trust Full time
Job Overview

The role of the Reception and Appointment Clerk is a critical component of our office-based team, responsible for managing appointments and telephone systems. This position requires effective communication and collaboration with various teams, including Treatment Bookings, Clinic Coordinators, Medical Secretaries, and Nurse Specialist Support Team.

As part of a multi-disciplinary team across the Bristol Haematology and Oncology Centre Outpatient and Day Unit, in both Haematology and Oncology, this role provides a frontline welcome, support, information, and signposting to patients being treated and living with a cancer diagnosis or non-malignant blood conditions.

Key duties include welcoming patients, ensuring accurate patient information, recording attendance on Medway/Mosaiq, liaising with patients, wards, clinical staff, GPs, and Trust support staff via phone, email, or in-person as necessary, and providing timely and accurate information to visitors and external agencies.



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