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Housing Operations Manager

1 month ago


Brighton, Brighton and Hove, United Kingdom University of Sussex Full time
About the Role

The University of Sussex is seeking an accomplished and experienced leader to join the Housing Services team as an Accommodation Services Manager. This is an exciting opportunity to lead, support, and develop our Housing team, taking ownership of the day-to-day running of the Accommodation Office and reviewing and re-shaping our customer service approach.

Key Responsibilities
  • Lead and develop the Housing team, ensuring they have the skills and resources needed to deliver exceptional service.
  • Take ownership of the day-to-day running of the Accommodation Office, including managing budgets and resources.
  • Review and re-shape our customer service approach, ensuring it meets the needs of our students and stakeholders.
  • Collaborate with other University teams to deliver a high-quality student housing experience.
About You

We are looking for an experienced leader with a proven track record of managing and developing teams, leading through change, and communicating effectively. You will have a strong understanding of the University's vision and values and be able to champion our service, develop our team, and care about our students.

About Our Division

The Estates, Facilities and Commercial Services Division is a vibrant and dynamic team that works behind-the-scenes to deliver a great service to our students, faculty, visitors, and permanent staff. We are continuously adapting to change and needs, and we are excited to be working on several key projects, including the development of the West Slope and Sustainability Sussex.

Why Work Here

The University of Sussex is a renowned, multi-accredited, research-led International University, and we are proud of our people. We offer a range of benefits, including a competitive salary, excellent pension scheme, and access to a range of training and development opportunities. We are committed to equality, diversity, and inclusion and welcome applications from all backgrounds.