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Store Leadership Position

2 months ago

Yeovil, Somerset, United Kingdom JD Group Full time
{"Role Overview": "As a key member of our JD Group team, you will play a vital role in making our stores a great place to shop and work. You will lead and motivate a high-performing team of colleagues to deliver exceptional customer service and achieve business goals.

Key Responsibilities:

* Support the Store Management team to lead and motivate a high-performing team of colleagues.
* Support a culture of exceptional customer service, ensuring our store teams exceed customer expectations.
* Support colleagues through internal development programs to develop future talent and career pathways.
* Uphold a safe and compliant operating environment for all colleagues and customers.
* Deliver financial results in line with or in excess of company targets.
* Duty manage and take responsibility for the store in the absence of the Store or Department Manager.

Requirements:

* Great role model who supports colleagues by mentoring and sharing knowledge to build stronger teams.
* Clear, confident, and motivational communicator with excellent verbal, listening, and written communication skills.
* At least 1 year of supervision experience, preferably in a similar retail format.
* Experience of effectively prioritizing and delegating workload to achieve team goals and objectives.
* A passion for customer service and a proven record of delivering excellence in this area.
* Knowledge of local market trends, competitor activity, and the ability to identify local community growth opportunities to their Store Manager.

Leadership Behaviours:

* Leads with a plan/do/review mindset.
* Confident and clear decision maker.
* Communicates in a way that inspires and engages.
* Strives to be better.
* Resilient and positive attitude even under pressure.
* Takes personal responsibility.
* Lives and breathes our values.
* Passionate about developing teams.
* Committed to two-way, clear, and honest feedback.
* Builds great relationships

What We Offer:

* Incremental Holiday Allowance
* Staff Discount On JD Group and other brands within the organisation
* Discounted Membership at JD Gyms
* Personal development opportunities to learn and develop at work

If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Please note that due to the high volume of applications, it may take time to review them all. If you don't hear back within two weeks, please consider your application to have been unsuccessful on this occasion.

Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.

Thank you for your time and interest in this role.

Best regards,

[Your Name]"}