Exam Support Specialist

2 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Ascendant Recruitment Full time

About Us

Ascendant Recruitment is a leading recruitment company in Milton Keynes and Northampton, specializing in various sectors including PA/Administration, Customer Service, Human Resources, Finance, IT, sales & marketing, and digital marketing.

Job Overview

We are seeking an experienced Administrator to join our team as an Exam Support Specialist. This role involves assisting the exam delivery team with the planning, coordination, and execution of remotely invigilated exam sessions.

Key Responsibilities:

  • Process exam session applications and create admission letters
  • Complete the annual withdrawal GDPR exercise per session
  • Assist with processing exam credits and refunds
  • Liaise with the team to manage the D365 system
  • Answer or escalate queries from students, firms, external suppliers, and internal teams
  • Provide on-the-day exam support to the Exam Delivery team
  • Process manual exam applications as required
  • Collate documentation for post-audit reporting

Requirements:

  • Excellent written and verbal communication skills
  • Familiarity with Microsoft programs, particularly Excel
  • A high level of attention to detail
  • Ability to maintain confidentiality and integrity
  • Willingness to learn new systems and processes
  • Teamwork spirit

What We Offer:

This role offers a competitive salary of £24,150 per annum, making it an excellent opportunity for individuals looking to advance their careers in the education sector.



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