Hospitality Services Director

5 days ago


Burton upon Trent, Staffordshire, United Kingdom The Klondyke Group Full time
Hospitality Services Director

We are seeking a seasoned Hospitality Services Director to take charge of our restaurant operations at Byrkley Park Garden Centre's Restaurant.

Our restaurant offers a diverse menu featuring locally sourced ingredients and homemade products.

The Job Description

As Hospitality Services Director, you will be responsible for overseeing both front-of-house and back-of-house operations, working collaboratively with our Head Chef and kitchen team to achieve outstanding service and exceptional food quality.

  • Set up and prepare the front of house each day, adhering to high standards.
  • Develop and lead a large team during peak periods, promoting a positive and efficient service experience.
  • Boost sales by ensuring staff have comprehensive knowledge of our menus and create attractive displays.
  • Maintain strict adherence to Food Hygiene and Health and Safety Standards.
  • Create and manage staff rotas and holidays within set parameters.
Key Responsibilities:
  • Daily front-of-house setup and preparation.
  • Lead and develop a large team during peak periods.
  • Excellent customer service standards.
  • Enforce high standards of Food Hygiene and Health and Safety.
  • Efficient management of staff rotas and holidays.
Requirements:
  • A successful hospitality manager with extensive experience.
  • An engaging personality with a genuine passion for customer service.
  • In-depth knowledge of Food Hygiene and Health and Safety regulations.
  • A commitment to delivering exceptional food quality and service.
Benefits:
  • £40,000 - £55,000 per annum (dependent on experience).
  • No evening work ensures a healthy work-life balance.
  • Access to exclusive retail and lifestyle experiences and discounts.
  • Health Cash Plans.
  • Generous staff discounts.
  • 6 weeks annual leave per year.
  • Free parking on-site.

This is an exciting opportunity to join The Klondyke Group as a Hospitality Services Director. If you possess a strong background in hospitality management and a passion for delivering exceptional service, we invite you to apply.



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