Logistics Coordinator

3 weeks ago


Truro, United Kingdom Manpower UK - RISE Full time

About the Role:

Fulfilment agent is a dynamic position within our Transport Planning team, reporting into the Transport Planning shift lead. You will work closely with the schedulers, customer services, and distribution teams to ensure clear and strong communication lines with all parties working towards the same result.

Key Responsibilities:

  • Liaise between customer services and distribution to provide regular updates on customer run outs, vehicle breakdowns, and driver's absenteeism.
  • React quickly to unforeseen changes in the pre-agreed plan, maintaining customer expectation.
  • Analyse and report the progress of the distribution plan, highlighting any challenges to senior management across Operations and Sales.
  • Continually improve master data to improve customer experience and efficiency, communicating with the National Distribution teams, updating customer data, and completing driver debriefs.
  • Make decisions that require changes in schedules, balancing customer experience, operational efficiencies, and potential revenues through fulfilled orders.
  • Contribute to the Fulfilment Safety agenda by reducing the risk to our drivers, considering planning alternative routes based on incident monitoring and driving performance, improving customer master data about customer premises, and planning driver breaks, supporting Health & Wellbeing.

Requirements:

  • Experience in transport, logistics, or distribution is essential.
  • Strong IT skills with a sound knowledge of SAP and Paragon.
  • Experience in a fast-paced environment and ability to work well under pressure.
  • Analytical mind.
  • Able to deal with large amounts of data.
  • Process driven with attention to detail.
  • Logical thinker and methodical problem solver.
  • Collaborate and ability to influence others.

How to Apply:

Please apply online or contact us for more information.


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