Financial Recovery Professional
3 days ago
About the Role
We are seeking a skilled Financial Recovery Professional to join our team at Insight Select. As a Credit Controller, you will play a crucial role in managing customer debt and ensuring timely payment plans are established and executed.
Responsibilities
Your key responsibilities will include:
- Communicating with customers in arrears to recover missed loan payments
- Determining and implementing effective payment plans for customers unable to settle their arrears immediately
- Coordinating with debt collection agencies to oversee repayment arrangements
- Escalating unpaid debts to our designated legal advisory service as necessary
- Supervising the debt recovery process in collaboration with our legal advisory service
- Managing voluntary repayment agreements through debt agencies
- Informing customers of any recovery-related costs and processing associated charges
- Maintaining accurate and up-to-date records of customer debt and interactions
- Preparing regular debt reports for senior management and relevant stakeholders
- Collaborating with our Customer Success Manager to enhance our credit check system
Requirements
To succeed in this role, you should have prior experience in a Credit Control position, be proficient in financial transactions, possess strong verbal communication skills, and be able to work effectively within a team environment. Strong analytical skills and attention to detail are also essential.
What We Offer
As a valued member of our team, you can expect a competitive salary of £30,000 per annum, 25 days' holiday plus bank holidays, free parking on site, and proximity to public transport. Our organization prioritizes employee well-being and fosters a collaborative work environment that promotes growth and development.
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