Product Customisation Specialist

4 weeks ago


Birmingham, Birmingham, United Kingdom Webrecruit Full time
Product Customisation Specialist

Our client is a well-established global manufacturer of precious metal products, providing bespoke manufacturing, stampings, and precious metal scrap refining services. They are a pioneering force in the additive manufacturing industry, specialising in precious metal 3D printing for the jewellery, aerospace, medical, and automotive sectors.

As a Product Customisation Specialist, you will play a crucial role in enhancing the customer experience, tailoring our clients' products to meet their specific needs and preferences. You will work collaboratively with the production and marketing teams to ensure customised products are feasible and meet their high standards.

You will develop and maintain a deep knowledge of our clients' product line and capabilities, staying current on industry trends and customer preferences. You will be able to manage multiple projects while maintaining a high level of attention to detail.

To be successful in this role, you will need to be an effective communicator, communicating effectively with customers, other teams, and suppliers throughout the customisation process to ensure projects are delivered on time and to a high standard.

Key Responsibilities:

  • Research and implement business plan cases for potential new developments.
  • Oversee the end-to-end lifecycle of customisation products, from concept through to development, launch, and ongoing refinement.
  • Collaborate with cross-functional teams (marketing, sales, operations) to ensure timely delivery of customisation projects.
  • Manage timelines and resources for customisation product initiatives.

Benefits:

  • A salary of up to £32,000 (dependent on experience and successful completion of probation period).
  • Hybrid Working.
  • Up to 34 days paid leave per year (including bank holidays).
  • A generous Pension Scheme where employee contributions are matched by the company up to 8%.
  • Employee Assistance Programme.
  • Interest free loans for travel to work costs.
  • Life Assurance up to x6 salary.
  • Discounts on company products.
  • Options for flexible hours.


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