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Assistant Manager

2 months ago

Biggleswade, Central Bedfordshire, United Kingdom Hobbycraft Full time

About Hobbycraft

We're a forward-thinking retailer dedicated to delivering exceptional customer experiences. Our diverse team is passionate about crafting and committed to exceeding customer expectations.

About the Role

The Assistant Manager role at Hobbycraft is focused on driving profitable store operations and delivering outstanding customer experiences. You'll work closely with the Territory Manager to ensure efficient store management, drive best practices, and achieve key performance indicators (KPIs).

Key Responsibilities

  • Support the Territory Manager in achieving store goals and objectives
  • Drive profitable store operations and optimize sales performance
  • Develop and implement effective customer engagement strategies
  • Lead and motivate a high-performing team to deliver exceptional customer experiences
  • Monitor and analyze sales data to inform business decisions

Requirements

  • Proven retail management experience with a large retailer
  • Excellent awareness of retail systems and processes
  • Proven experience in people management and leadership
  • Commercial success and awareness
  • Real understanding of retail KPIs

Benefits

  • 25% Discount Card for Hobbycraft Stores
  • Generous holiday entitlement with annual increases
  • Creative working environment
  • Company pension contribution
  • Cycle to Work Scheme
  • Access to our Employee Support Programme for overall well-being
  • Continuous training, development, and performance management
  • Colleague Social Events throughout the year

Equal Opportunities Employer

Hobbycraft is an equal opportunities employer committed to equality, diversity, inclusion, and belonging. We celebrate the joy of crafting and value our colleagues and customers from diverse backgrounds.