Academic Support Coordinator

14 hours ago


Leicester, Leicester, United Kingdom Elizabeth School of London Full time
About the Role

We are seeking a highly motivated and organised individual to join our team as an Academic Support Coordinator. This is a fantastic opportunity to work in a dynamic and supportive environment, providing administrative support to our student services department.

As an Academic Support Coordinator, you will play a key role in ensuring the smooth operation of our educational institution. Your responsibilities will include:

  • Providing administrative support to our student services department, including maintaining accurate records and databases.
  • Assisting with the onboarding process of new students, including sending out timetables and assisting returning students.
  • Dealing with part-time students' timetables and assigning groups/ILPs.
  • Maintaining accurate student records and databases, ensuring data confidentiality and compliance with data protection regulations.
  • Inductions coordination, including attendance monitoring.
  • Assisting colleagues whenever necessary.
  • Handling general administrative tasks such as photocopying, filing, and managing office supplies.
  • Collaborating with various departments to ensure smooth communication and coordination of administrative tasks.
  • Undertaking any other administrative duties as required by the management team.

Key Requirements:

  • Bachelor's degree from a recognised university.
  • Ability to prioritise competing deadlines and workloads, while maintaining a high level of accuracy.
  • Highly developed oral and written communication skills.
  • Ability to work on own initiative, demonstrating a positive approach to problem solving.
  • Willingness to learn and develop and contribute to the wider activities of Student Support and of the school.
  • Computing skills and qualifications, including those related to word processing, spreadsheets, and presentations.
  • Ability to maintain confidentiality and handle sensitive information with professionalism.
  • Capacity to assess situations and provide practical solutions.
  • Ability to adapt to changing circumstances and student needs.
  • Proficiency in using IT technology to record and search student data base.

What We Offer:

  • Annual leave (5.6 weeks) + bank holidays.
  • Workplace pension scheme.
  • Company Sick Policy.
  • Statutory Sick Pay (SSP).
  • Statutory maternity/paternity pays.
  • Career development opportunities.
  • Training and self-development opportunities.
  • Gym membership discounts.
  • Retail discount schemes.
  • Cinema discounts.
  • Grocery discounts.
  • Cycle to work.
  • Investing and savings opportunities.
  • Financial wellbeing – personal debt advise.
  • Financial wellbeing education.
  • My Mind Pal (mental fitness).


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