Luxury Retail Leader

4 weeks ago


Guildford, Surrey, United Kingdom Jo Malone London Full time
Jo Malone London - Luxury Retail Leader - JM FSS - 37.5 Hours

We are seeking a highly skilled and ambitious Luxury Retail Leader to join our team at Jo Malone London. As a key member of our management team, you will be responsible for leading and developing our sales team to achieve exceptional results in a fast-paced retail environment.

The ideal candidate will have a proven track record of leadership and sales management experience, preferably within the beauty or luxury retail industry. You will have a strong ability to analyze sales data, set targets, and develop strategies to drive sales growth and customer satisfaction.

Key responsibilities will include:

  • Leading and coaching a team of sales advisors to achieve sales and customer service targets
  • Developing and executing in-store events and promotions to drive sales and customer engagement
  • Managing stock levels, inventory, and cash reconciliation to ensure smooth store operations
  • Collaborating with the management team to develop and implement business strategies and goals
  • Maintaining a high level of customer service and ensuring a positive customer experience

In return, we offer a competitive salary of £45,000 - £55,000 per annum, depending on experience, plus a range of benefits including commission scheme eligibility, annual leave, and product discount. If you are a motivated and results-driven individual with a passion for luxury retail, we would love to hear from you.

About Us

Jo Malone London is a British fragrance house known for its elegantly simple scents with unexpected ingredients and a unique twist. We are a people-first company, respecting and caring for our employees, communities, and consumers. With a global presence in approximately 150 countries, we are committed to being the most inclusive and diverse beauty company in the world.

Qualifications

To be successful in this role, you will need:

  • Proven retail management experience, preferably within beauty or luxury retail
  • Experience setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation
  • Proven track record of leading, coaching, and developing a team to succeed
  • Experience of creating and executing in-store events
  • Flexible availability across days and hours
  • Proficient in Microsoft Office
  • Proof of right to live and work in the UK

Equal Opportunities Employer

Jo Malone London is an equal opportunities employer and welcomes applications from all qualified candidates.



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