Support Professional

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Home Group Full time

About the Role


We are seeking a Support Professional to join our team at Home Group. As a Support Professional, you will be part of a team that provides support to customers who have complex needs to develop their skills and live more independently in the community.



Key Responsibilities



  • Assisting customers with practical, daily living tasks to develop their independence and achieve their goals and aspirations.
  • Supporting customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy, and moving onto independent accommodation if able.
  • Carrying out risk assessments, support planning, goal setting, and regular reviews.
  • Fostering a supportive and inclusive environment that promotes customer well-being and empowerment.


Requirements



  • Possession of relevant experience in caring for others, ideally in a similar role or context.
  • Ability to work on your own initiative, remain calm under pressure, and maintain a resilient approach.
  • Capacity to recognize and respond to the diverse needs of customers, adopting a flexible and personal approach.
  • Enhanced DBS check required.


Benefits



  • 34 days annual leave (including bank holidays and a 'me day' for personal use) increasing to 39 with options to purchase additional days.
  • Health cash plan saving up to £1140 per annum.
  • Over 800 high street discounts on groceries, holidays, and days out.
  • Opportunities for career growth and development within Home Group.
  • Supportive team environment and access to mental health resources.


About Home Group


At Home Group, we strive to create a supportive and inclusive work environment where colleagues can thrive. Our team is dedicated to helping customers achieve their goals and aspirations, and we recognize the importance of taking care of our own well-being too. We believe in growing our own colleagues and offer opportunities for career development and advancement within the organization.



Contact Information


For more information about this role, please visit our website or contact our HR department.



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