Support Officer for Early Years and Childcare Partnerships

5 days ago


Aylesford, Kent, United Kingdom Commercial Services Group Full time

About the Role

The Commercial Services Group is seeking a highly organised and dedicated Support Officer to join their team in Aylesford, Ashford, and Whitstable. This hybrid working role offers 14.8 hours of work per week, every Wednesday, Thursday, and Friday.

Job Summary

We are looking for an individual with exceptional administrative skills, excellent communication abilities, and strong data management skills to support the Early Years & Childcare Partnership & Integration Team Lead and related functions. The successful candidate will have the ability to work independently, effectively prioritise tasks, and possess a strong understanding of social media and effective communication to wider audiences.

Key Responsibilities

  • Provide business and administrative support to the Early Years and Childcare Partnership & Integration Team, including managing data, updating information, handling email and telephone inquiries.
  • Plan and coordinate meetings and events, prepare materials, dispatch documents, and support virtual events, including after hours.
  • Manage data systems and frontline support for local early years collaborations.
  • Handle training inquiries, bookings, invoicing, and purchasing efficiently.
  • Organise and promote training events for potential and registered childminders, prepare materials and support virtual training, including occasional after hours events.
  • Communicate with potential and registered childminders via email, telephone, and social media, ensuring efficient and consistent service.
  • Compile and format communications and documents with high accuracy, adhering to company guidelines. Maintain websites, databases, and filing systems, ensuring compliance with the Council's record retention policy, data protection and freedom of information protocols and recommend improvements.
  • Lead proofreading processes and train colleagues as needed.
  • Administer financial systems related to business activities, following internal procedures.

About You

To be successful in this role, you will require:Familiarity with national and local government policies related to the Early Years & Childcare sector.Proven track record in providing high-level administrative support.Expertise in maintaining and developing both computerized and manual information systems to enhance management data.Demonstrable interpersonal and organisational skills when dealing with all levels of staff and external contacts.IT literate, with a strong understanding of Microsoft Office suite and social media.Excellent written and verbal communication and proofreading skills.Excellent time management.

What We Offer

In return, we offer:25 days holiday rising to 30 for long service, plus bank holidays.Cycle to work scheme.Life assurance cover.Access to Kent Rewards.A culture of progression and development.Flexible working arrangements.

About Us

The Commercial Services Group (CSG) is the largest, local authority-owned trading company in the UK, wholly owned by Kent County Council. CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally. As a global leader in Education and Public Sector services, we strive to deliver expert-driven services that significantly impact the lives of children.



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