Automotive Service Manager

3 weeks ago


Farnborough, Hampshire, United Kingdom Halfords Full time
About the Role

We are seeking an experienced and motivated Assistant Manager to join our team at Halfords. As a key member of our management team, you will play a vital role in driving business performance and delivering exceptional customer experiences.

Key Responsibilities
  • Work alongside the Centre Manager to provide productive management and leadership, driving profitability and focusing on the customer journey.
  • Divide your time between the workshop, working alongside technicians, and assisting the Centre Manager with daily sales and customer service.
  • Help drive business performance, passionate about customer experience, and looking for a long-term career with excellent progression and training schemes.
What We Offer
  • Competitive salary: £26,780 to £30,000 per annum
  • Average uncapped bonus of £7,100 per year (with potential to earn more)
  • 5 days a week (This centre is closed on Sundays)
  • Extra earning opportunities with our refer a friend scheme
  • Benefits include: 5.6 weeks' annual leave, up to 50% off garage bills, discounts on groceries, shopping, insurance, and more
Requirements
  • Experience in delivering high customer satisfaction and experience through effective management
  • Ability to deliver coaching/training in moment to colleagues
  • Technical/Mechanical ability or experience
  • Experience of meeting compliance standards across Health and Safety
  • Excellent communication skills, verbally and written
  • IT Proficient, with the willingness to learn in-house systems
  • Good time management
  • A current valid driving licence
About Halfords

Halfords is the UK's leading retailer of motoring and cycling products and services, and the UK's largest Automotive service, maintenance and repair business. We're in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility.

We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.



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