Aftersales Operations Manager
1 week ago
We are seeking a highly skilled and motivated individual to join our Service Department as an Assistant Aftersales Manager.
As a key member of our team, you will be responsible for assisting the Aftersales Manager with the personnel and operations of the Service Department, identifying customer needs, and maximizing the use of all available resources to ensure the department is run in the most effective manner.
Key Responsibilities:
- Lead by example and motivate other team members to achieve their business goals.
- Have experience in a main dealer and be self-motivated, committed, and tenacious.
- Have team leadership experience and a proven track record.
- Be confident in managing guest disputes and have excellent customer service skills.
What We Offer:
- Industry leading package
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
- Pension Scheme & Life Assurance
- Ford Privilege vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
About Us:
TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. We have a long history to be proud of and a secure and exciting future to look forward to.
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