IT Solutions Manager

1 month ago


Liverpool, Liverpool, United Kingdom IT Answers LLC. Full time
Senior Technical Manager

We are seeking a highly skilled IT Solutions Manager to join our dynamic team at IT Answers LLC. in Liverpool, UK.

About the Role:

This is an exciting opportunity for a seasoned IT professional to lead our support desk team and work closely with clients to resolve complex technical issues. As Senior Technical Manager, you will be responsible for implementing new solutions for existing and new clients, as well as providing escalation support for our 1st line engineers.

Key Responsibilities:

  • Supporting our UK and USA-based clients with their IT needs
  • Developing and implementing new solutions to meet client requirements
  • Escalating complex technical issues to ensure timely resolution
  • Leading a team of IT professionals to deliver exceptional customer service

Requirements:

  • Minimum of 5 years' experience in a relevant technical role
  • Proven track record of managing teams and leading projects
  • Excellent communication and problem-solving skills
  • Able to work under pressure and prioritize tasks effectively
  • Fluent English language skills

Salary: The estimated salary range for this position is £60,000 - £80,000 per annum, depending on experience.

About Us:

IT Answers LLC. is a rapidly growing outsourced IT and cloud services provider based in Liverpool, UK. We pride ourselves on delivering innovative solutions to our clients and fostering a collaborative team environment.



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