Senior Technical Support Specialist

2 weeks ago


Wincanton, Somerset, United Kingdom Manucomm Recruitment Full time

Job Summary: We are seeking a skilled Technical Support Manager to join our team at Manucomm Recruitment. As a key member of our operations team, you will be responsible for promoting a strong food safety culture across the site and driving site compliance to certification requirements, customer codes of practice, and BRCGS.

Main Responsibilities:

  • Assist the Site Management Team in writing procedures and operating instructions for the site
  • Assist the Site Management Team in ensuring training needs are assessed and met
  • Monitor and report on Technical Department KPIs and preparing periodic reports
  • Carry out site audits as part of the internal audit programme and follow up with teams with improvement actions plans in place
  • Assist in management of site complaints and feedback to customers

Requirements: To be successful in this role, you will have a strong background in food safety and quality assurance, with experience in managing site compliance and promoting a culture of excellence. You will also have excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.



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