Assistant Manager
4 weeks ago
We're looking for an exceptional Assistant Manager to join our team at Loungers. As a key member of our management team, you'll play a vital role in maintaining the high standards that make our Lounges so special.
Key Responsibilities- Support the General Manager in delivering exceptional customer experiences and maintaining high standards across the team.
- Drive sales, team retention, training, customer service, and maintain high standards.
- Involved in rotas, team engagement, customer feedback, and paperwork and reporting.
- Recruit and develop talent, and build strong relationships with the team.
- Overtime pay for every hour worked over contracted hours.
- Staff food on every shift.
- 50% off staff discount to enjoy outside working hours from day one.
- Paid breaks.
- 28 days holiday (inclusive of Bank Holidays) pro rata.
- Enhanced maternity and paternity pay after 2 years service.
- The most talked-about staff party in hospitality - Loungefest.
- Competitions and incentives.
- Company pension scheme.
- Long service awards.
- Power over your pay with Wagestream.
- Emotional and practical support via the Licenced Trade Charity.
- Great opportunity for personal development and career progression in a fast-growing business.
- Achievable bonuses.
- Tips shared equally across the team, based on hours worked.
- Christmas and Boxing Day off.
- Experience as an Assistant Manager, Deputy Manager, or Supervisor in a restaurant, bar, cafe, or coffee shop environment.
- Strong knowledge of best practice in sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR, and NPS.
- Excellent communication skills, with the ability to build rapport and trust.
- Self-motivation, working at pace with limited supervision, while adhering to pressure and timescales.
Follow us on LinkedIn or @life.at.lounge on TikTok to find out more about us.
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