Aftersales Coordinator

{"title": "Aftersales Coordinator", "description": "Key Responsibilities

Maintain relationships with existing customers and ensure their needs are met.

Process customer enquiries via phone or email for spares.

Owning end-to-end sales process for spares, including liaising with customers and suppliers.

Requesting quotes from suppliers and processing purchase to the best price and quality.

Producing quotations and following them up.

Converting Enquiries to sales orders.

Communicate with operations in all departments.

Actively promote spares sales for all contracts.

Issuing priced recommended critical spares list for all new and recent contracts.

Data entry on the MRP system.

Proactively source new business.

", "requirements": "Requirements

Experience in a similar role with manufacturing/engineering knowledge.

Excellent verbal and written communications skills.

Interpersonal and customer service skills.

Excellent organisational skills and attention to detail.

IT Skills – must include word, excel, email and be familiar with MRP systems.

Exceptional time management with the ability to meet critical deadlines.

", "benefits": "Benefits

Free onsite parking.

Workplace Pension Scheme.

Death in service cover.

25 days holiday plus bank holidays.

", "company": "Hales Group Limited"}

---