Employee Relations Specialist

3 weeks ago


Birmingham, Birmingham, United Kingdom Mitie Full time
Employee Relations Specialist

At Mitie, we're committed to creating a workplace where everyone thrives. As an Employee Relations Specialist, you'll play a vital role in supporting our managers to make Mitie a great place to work.

Key Responsibilities:
  • Manage a caseload of employee relations issues, using your knowledge of employment law and best practices to resolve conflicts and uphold fair policies.
  • Provide HR advice on policy, practices, and procedures to ensure consistency and compliance.
  • Utilize technology to deliver a high-quality service to our customers, including remote case management and phone support.
  • Handle inbound phone calls from customers, providing expert advice and support.
  • Work with a diverse range of contracts across various sectors, including public and private.
  • Collaborate with our People Support team to deliver exceptional customer service.
Requirements:
  • Employee Relations knowledge or a keen interest in the field.
  • CIPD qualified or willing to pursue studies with our support.
  • Proficient IT skills, including Microsoft Office and HR systems.
  • Strong understanding of employment law and confidentiality.
  • Curious thinker with excellent communication and case management skills.
What We Offer:

We're committed to your growth and development, offering a range of training and development opportunities to help you succeed in your role. Plus, enjoy our market-leading benefits package, including virtual GP services, financial wellbeing assistance, and flexible lifestyle benefits.



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