Maintenance Engineer

3 weeks ago


Saint Neots, Cambridgeshire, United Kingdom Hotel Chocolat Full time

As a Shift Engineer at Hotel Chocolat, you will be responsible for providing engineering services that are key to maintaining and improving operational performance, safety, legality, and compliance. You will work as part of our Engineering Team to support production in delivering world-class levels of service within our wider Operations Team.

You will provide vital work on various types of equipment, including chocolate depositors, CAD machines, conveyors, chillers, robot pick & place machines, and metal detectors. If you are passionate about driving quality and thrive in an environment with great ambitions, we would love to hear from you.

This role will operate a permanent night shift pattern of 21:30 to 06:00, Sunday to Thursday. You will receive a competitive salary, up to £60,000 per annum, dependent on experience, as well as a range of company benefits, including enhanced maternity and paternity leave and Company pension contributions.

You will also receive 50% discount on all products and 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia. The on-site location for this role is at our Distribution Centre 'Alpha' in St. Neots, Cambridgeshire. At certain times, you may be expected to work at our Manufacturing Site at Hadley Park in Huntingdon.

Key responsibilities include:

  • Carrying out reactive and preventative maintenance schedules on a range of manufacturing equipment.
  • Performing fault finding and diagnosis exercises and acting upon any underlying root cause issues.
  • Supporting on any continuous improvement projects while adopting lean processes to deliver optimal return on investment.
  • Carrying out regular inspections, diagnosing and resolving any electrical or mechanical faults.
  • Ensuring compliance with Safety, Health and Environmental requirements.
  • Ensuring that Good Manufacturing Practices (GMP) standards are maintained, guaranteeing food safety priority in all works carried out.
  • Liaising with the Projects Team to ensure new equipment orders are fully integrated within line operations.
  • Designing and implementing innovative controls and procedures to support Hotel Chocolat's continuous improvement mindset.

Requirements include:

  • A multi-skilled engineer with electrical bias experience (to a minimum NVQ Level 3).
  • A time-served apprenticeship in a relevant discipline, plus industrial experience.
  • Experience in a Food Safe Manufacturing Environment.
  • Ability to effectively prioritise and execute tasks in a high-pressure environment.

Desirable skills include experience in a fast-paced, highly dynamic production facility (FMCG), robust self-awareness, communication and interpersonal skills, and ability to plan, organise and work on multiple tasks simultaneously. Any welding/fabricating skills would be a great addition to the team.

We're one of the UK's favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol and our pioneering drinking chocolate system, the VelvetiserTM. A cacao pod takes years to grow – it can't be rushed if it's going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about.

Now, we're market leaders in the industry. What began as an online-only business grew to over 100 stores across the UK, and we're still growing... Today, we're multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers and suppliers all benefit from the success we make together.



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