Client Support Specialist

2 weeks ago


City of Westminster, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

Overview

We are seeking a highly skilled Customer Service Advisor to join our team in the City of Westminster, UK. This role involves providing excellent customer service and resolving queries efficiently.

Job Summary:

  • Deliver exceptional customer service via various channels.
  • Provide accurate product and service information.
  • Resolve customer issues promptly and escalate when necessary.
  • Process customer orders and manage account details.

Key Responsibilities:

  • Handle customer inquiries and resolve issues efficiently.
  • Collaborate with other departments to ensure seamless customer experiences.
  • Contribute to administrative tasks as needed.

Requirements:

  • Previous experience in customer service is preferred.
  • Excellent communication and problem-solving skills.
  • Able to handle high-volume queries while maintaining attention to detail.
  • Proficient in Microsoft Office and CRM systems.
  • Capable of working independently and as part of a team.
  • Flexible working hours, including weekends.

Estimated Salary: £28,000 - £32,000 per annum



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