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Maintenance Manager
1 month ago
We are seeking an experienced Maintenance Manager to join our team at Response Personnel Ltd. As a key member of our Property Services team, you will be responsible for delivering high-quality maintenance services to our clients.
Key Responsibilities:- Manage a team of contractors and in-house staff to ensure effective and efficient maintenance services.
- Oversee the compliance and planned programme management, ensuring that all contracts are resourced and contract management meetings occur regularly.
- Monitor contractor performance using key performance indicators and flag any performance or run rate issues to the Head of Property Services.
- Support the Head of Property Services with the development of capital and cyclical investment programmes.
- Project manage all capital and cyclical investments, ensuring that asset component information is up to date following component renewals.
- Implement and arrange rolling stock condition surveys, ensuring that compliance and asset management software is updated regularly in line with work completions.
- Coordinate day-to-day maintenance activities to deliver effective and efficient customer services, achieving key performance indicators.
- Carry out post-inspections on all properties as required, undertaking void property and repair inspections, including photographs, schedules of works, and provision of reports to the repairs/void's scheduler.
- Monitor and manage all disrepair claims, liaising with our in-house team and surveyor/s to ensure full surveys are undertaken and detailed reports and schedules of works are prepared.
- Undertake works related to refurbishing office spaces as required, overseeing all maintenance inventory and equipment to ensure proper storage and usage.
- Manage the team fleet, ensuring it is correctly maintained, including MOT, servicing, and undertaking stock checks monthly.
- Deputise for the Head of Property Services during absences, supporting the Head of Property in the recruitment and training of the Property Services team.
- Update knowledge by participating in training opportunities to support staff, undertaking the investigation of and effective handling of complaints as required.
Requirements:
- Experience in repair and maintenance in residential properties and line management.
- Understanding of compliance responsibilities within the housing environment.
- Experience of inspecting defects in dwellings and specifying cost-effective repairs.
- Good working knowledge of building construction, building regulations, and other statutory authority regulations.
- Dealing with disrepair claims.
- Undertaking property inspections and preparing schedules of works.
- Experience of delivering high standards of customer service to all customers, internal and external.
- Experience in managing external contractors in addition to in-house teams.
- Experience of managing and supervising staff and contractors.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a leading recruitment agency in the niche divisions and industries.
- A dynamic and supportive team environment.
