Senior Branch Manager Designate
2 weeks ago
Job Role: Senior Branch Manager Designate
Job Summary: We are seeking a skilled and experienced Senior Branch Manager Designate to join our team at We Buy Any Car. The successful candidate will be responsible for leading a team of sales professionals and driving sales performance in their region.
Key Responsibilities:
- Model high-performance when buying cars and support the Regional Manager in driving performance.
- Provide cover for the Regional Manager if needed and support all colleagues on the region to achieve their very best.
- Be the main point of contact for customers in your local branch.
- Contact customers and prioritise your diary to achieve appointments and meet targets.
- Competently and professionally lead the customer through the purchase journey, completing appraisals on cars, handling and processing of important documents and processing customer payments.
- Deliver exceptional customer service at all times.
- Assist the Regional Manager in the smooth running of the region and compliance as per the company's procedures.
- Perform Branch Standard checks when visiting locations.
- Identify the further support and coaching needs of colleagues and provide constructive, direct feedback and development points when required.
- Report any potential threats to the business to your Divisional Manager.
- Ensure all diaries/rotas are set up as per the company instruction.
- Ensure all purchases are completed as per the company standard.
- Be required to provide temporary cover within other regions in the Division.
- Complete all necessary tasks as set out by HR.
- Assist in the completion of all purchases.
Requirements:
- Experience in a sales leadership role.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- High level of customer service skills.
About Us: We Buy Any Car is the UK's favourite car-buying service. We have over 500 branches nationwide and are committed to providing exceptional customer service to our customers.
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