Supervisor - Sales and Customer Service

2 months ago


Portsmouth, Portsmouth, United Kingdom JD Group Full time

Job Summary:

We are seeking a highly motivated and experienced Supervisor to join our team at JD Group. As a key member of our store's management team, you will be responsible for providing exceptional customer service, leading a team of sales staff, and driving sales growth.

Key Responsibilities:

  • Lead and motivate a team of sales staff to achieve sales targets and provide excellent customer service.
  • Develop and implement visual merchandising displays to attract and engage customers.
  • Monitor and maintain store standards, including stock levels and store appearance.
  • Assist with the induction and training of new staff members.
  • Provide feedback and coaching to staff to improve performance and achieve sales targets.
  • Collaborate with the store management team to achieve business objectives.

Requirements:

  • Proven experience as a Supervisor or Team Leader in a retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Ability to work flexible hours, including evenings and weekends.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.
  • Access to exclusive employee discounts and perks.


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