Financial Health Specialist

3 days ago


Londonderry, United Kingdom Brook Street Full time
Company Overview
Brook Street is a leading recruitment agency with a strong presence in the Northern Ireland job market. We have partnered with a prominent energy company to find highly motivated individuals to join their team as Credit Control Agents.

Salary: The estimated salary for this role is £25,000 - £35,000 per annum, depending on experience and qualifications. This is a full-time, permanent position that offers excellent opportunities for career growth and development.

Job Description
The successful candidate will be responsible for managing cash collections for residential accounts, ensuring timely processing of payments and maintaining financial health through effective cash collection strategies. Key responsibilities include:
  • Cash Collection Management: Oversee cash collections for residential accounts, ensuring timely processing of payments.
  • Policy Compliance: Adhere strictly to the company's credit policies, ensuring fairness and consistency in all customer interactions.
  • Proactive Communication: Make outbound calls to follow up on overdue payments and address credit control issues.
  • Performance Targets: Meet or exceed cash collection targets and key performance indicators (KPIs) to support financial objectives.
  • Debt Management: Identify overdue accounts and initiate referrals for external debt collection or legal action when necessary.
  • Payment Plans: Collaborate with customers to establish suitable payment plans aimed at reducing outstanding debt.
  • Debtor Oversight: Manage outstanding debtors, ensuring all accounts are tracked and properly handled.
  • Customer Service Support: Address customer service inquiries related to payments, providing prompt and effective resolutions.

Required Skills and Qualifications
To be considered for this role, you should possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You should also have a good understanding of financial principles and procedures, with the ability to maintain accurate records and reports. A background in finance, accounting, or a related field would be advantageous.

Benefits
This role offers a competitive salary and benefits package, including paid annual leave, flexible working hours, and access to ongoing training and development opportunities. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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