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Policy Training Development Specialist

2 months ago

London, Greater London, United Kingdom TikTok Full time
{"title": "Policy Training Development Specialist", "content": "About the Role

We are seeking a highly skilled Policy Training Development Specialist to join our Trust & Safety team at TikTok. As a key member of our organization, you will be responsible for creating effective training solutions to promote a positive and safe environment for our users and content creators.

Key Responsibilities
  • Partner with internal stakeholders to develop training materials that address identified training needs and track the impact on desired performance outcomes.
  • Apply knowledge of instructional design and adult learning theories to identify appropriate training modality and structure based on learner needs, content requirements, and targeted performance outcomes.
  • Design and develop training programs utilizing various learning methodologies and leverage learning technology to deliver these programs.
  • Collaborate with the policy team to understand and deliver policy updates, and work closely with the quality team to conduct needs analysis and identify gaps that should be addressed through training solutions.
  • Create and maintain training infrastructure to deliver high-quality training materials, implement robust tooling solutions, and ensure consistency and compliance.
Requirements
  • Bachelor's degree in instructional design or equivalent with 5+ years of practical experience in creating, developing, and delivering training programs.
  • Knowledge and understanding of adult learning theory and instructional design methodology.
  • Strong background in trust & safety, policy development, and content moderation.
  • Experience with instructional design software, media tools, and LMS platforms.
  • Excellent planning and organization skills, strong project management skills, ability to independently manage several simultaneous training projects.
  • Excellent written and oral communication skills, public speaking, presentation skills, and overall interpersonal skills.
  • Strong stakeholder management skills, ability to effectively collaborate and communicate across functions.
Preferred Qualifications
  • Portfolio of instructional design projects.
About TikTok

TikTok is a leading social media platform that empowers users to create and share short-form videos. Our Trust & Safety team is committed to keeping our online community safe, and we are seeking a highly skilled Policy Training Development Specialist to join our team.

", "lang_code": "en-US"}