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Food and Beverage Team Member

2 months ago

Edinburgh, Edinburgh, United Kingdom Apex Hotels Full time
Unlock Your Potential as a Food and Beverage Assistant

Are you passionate about delivering exceptional customer service and creating memorable experiences for our guests? Do you have a genuine enthusiasm for food and drink, and a keen eye for detail? If so, we want to hear from you

As a Food and Beverage Assistant at Apex Hotels, you will play a vital role in ensuring our guests receive a warm and welcoming experience. You will be responsible for providing exceptional service, working efficiently to meet the needs of our guests, and contributing to a positive and inclusive team environment.

Key Responsibilities:
  • Deliver exceptional customer service, responding to guest enquiries and resolving issues in a timely and professional manner.
  • Work efficiently to meet the needs of our guests, ensuring that food and beverage orders are fulfilled promptly and accurately.
  • Contribute to a positive and inclusive team environment, working collaboratively with colleagues to achieve our goals.
  • Develop knowledge of our menus and food and beverage standards, ensuring that our guests receive a consistently high-quality experience.
  • Participate in ongoing training and development opportunities, enhancing your skills and knowledge to meet the evolving needs of our business.
What We Offer:
  • A competitive rate of pay and a generous range of employee benefits, including 29 days holiday, access to an external Employee Assistance Programme, and more.
  • Ongoing training and development opportunities, enabling you to grow and succeed in your role.
  • A fun and supportive team environment, where you can thrive and make a real difference.
  • The opportunity to work in a dynamic and innovative business, where your ideas and contributions are valued and respected.

We are committed to creating a workplace that is inclusive, diverse, and respectful. We welcome applications from candidates who share our values and are passionate about delivering exceptional customer service.