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Food and Beverage Team Member

1 month ago

Edinburgh, Edinburgh, United Kingdom Accor Full time

Job Summary

We are seeking a highly motivated and enthusiastic Food and Beverage Team Member to join our team at Ibis Edinburgh South Bridge. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.

Key Responsibilities

  • Ensure the breakfast area is tidy and food is replenished at all times.
  • Serve drinks and take food orders through the POS system.
  • Check ordered meals on collection from the kitchen and deliver to guests promptly to maintain temperature and appearance.
  • Keep tables and service areas clean and tidy as per procedure manual.
  • Maintain hygienic food service techniques during service.
  • Take responsibility for your designated section and station.
  • Perform any other reasonable requests as required by your Supervisor or Hotel Management.

Requirements

  • Have a passion for customer service and hospitality.
  • Be a sparkling, upbeat personality able to quickly build rapport in a fast-paced environment.
  • Be fluent in English.
  • Have great communication and customer relationship skills.
  • Connect and work together with your team to ensure every guest leaves with a wish to return.

About Us

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.