Repair Operations Coordinator
3 weeks ago
Job Title: Repair Operations Coordinator
Job Summary:
We are seeking a skilled Repair Operations Coordinator to join our team at Fortus Recruitment Group Limited. As a Repair Operations Coordinator, you will be responsible for planning and scheduling repairs and maintenance tasks, ensuring efficient operations in social housing.
Key Responsibilities:
- Oversee incoming calls on the system
- Organize and manage operatives' schedules effectively
- Perform general administrative tasks to support the team
- Plan repairs and maintenance tasks, assigning them to the appropriate operatives based on their skill sets and locations
- Maintain communication with operatives, tenants, and clients to ensure smooth operations
- Ensure worksheets are received, verified, and accurately managed
- Strive to meet individual and client-specific Key Performance Indicators (KPIs)
- Handle both council and private housing contracts, scheduling routine, essential, and emergency maintenance work
- Monitor jobs from initiation to completion
- Collaborate with in-house and third-party engineers and tradesmen to plan logistics and manage schedules
- Coordinate with external supply companies to ensure material availability
- Ensure tradespeople are present and tasks are completed according to agreed timelines
- Work efficiently in a demanding environment, fostering collaboration among key stakeholders, clients, councils, housing agents, suppliers, and trades
About Us:
Fortus Recruitment Group Limited is a recruitment company that specializes in placing people within the repairs & maintenance industry. We are an equal opportunities employer and act as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.
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