Field Care Services Manager
3 days ago
The main duties of the Field Care Supervisor role include:
- To make initial contact with new service users in order to assess their care needs and introduce them to our service.
- To undertake risk and manual handling assessments on new service users to ascertain their care requirements and the delivery of the package of care.
- To write full care plans that reflect the needs of the service user, and the risk assessments, and review these as and when required.
- To meet care workers on a one to one basis for the purposes of direct supervision and keep written records on the content and outcome of each meeting.
- To maintain an effective system in consultation with the Branch Manager and your Quality Assurance Advisor for quality assurance management.
- Conduct quality monitoring telephone calls to service users to monitor the performance of care workers.
- Liaise with Social Services regarding service users as required and attend Social Services client reviews if required.
- To participate in an on-call roster providing and co-coordinating cover for unplanned absence to maintain the service.
Requirements:
- A Full UK Driving License
- A Friendly, confident and helpful telephone manner
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