Field Care Services Manager

3 days ago


Exeter, Devon, United Kingdom NursePlus Full time £25,000
Job Description

The main duties of the Field Care Supervisor role include:

  1. To make initial contact with new service users in order to assess their care needs and introduce them to our service.
  2. To undertake risk and manual handling assessments on new service users to ascertain their care requirements and the delivery of the package of care.
  3. To write full care plans that reflect the needs of the service user, and the risk assessments, and review these as and when required.
  4. To meet care workers on a one to one basis for the purposes of direct supervision and keep written records on the content and outcome of each meeting.
  5. To maintain an effective system in consultation with the Branch Manager and your Quality Assurance Advisor for quality assurance management.
  6. Conduct quality monitoring telephone calls to service users to monitor the performance of care workers.
  7. Liaise with Social Services regarding service users as required and attend Social Services client reviews if required.
  8. To participate in an on-call roster providing and co-coordinating cover for unplanned absence to maintain the service.

Requirements:

  • A Full UK Driving License
  • A Friendly, confident and helpful telephone manner


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