Customer Service Professional

2 days ago


Edinburgh, Edinburgh, United Kingdom Search Full time

Search is seeking a highly skilled Customer Service Professional to join its fast-paced team. With an estimated salary of $45,000 - $60,000 per year, this role offers excellent opportunities for growth and development in a dynamic work environment.

As a key member of the customer support team, you will be responsible for managing current customer accounts, handling high volumes of inbound phone calls, building and maintaining relationships with carriers and customers, providing exceptional customer service, resolving customer and carrier issues, and demonstrating excellent multitasking skills and proficiency in computer software.

The ideal candidate will possess excellent written and verbal communication skills, adaptability to changes in the work environment, accuracy, dependability, strong problem-solving skills, ability to work effectively in teams, and respect for individuals with diverse cultural backgrounds.

This is an equal opportunities recruiter welcoming applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation, or age.



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