Front of House Team Lead

3 days ago


Edinburgh, Edinburgh, United Kingdom Britannia Hotels Full time

Overview:

The Britannia Hotel, Edinburgh is a convenient location for many of the city's major attractions, situated on the banks of the Water of Leith in the city's West End.

Job Summary:

We are seeking a skilled Front of House Team Lead to manage our nights team at The Britannia Hotel, Edinburgh. This is a leadership position for an individual with previous experience in a front-of-house role.

Salary and Benefits:

The successful candidate will receive an attractive salary, including benefits such as up to 28 days holiday per annum and a pension scheme.

Responsibilities:

  • Oversee the daily operations of the front-of-house team during night shifts.
  • Maintain high standards of customer service.
  • Ensure that public areas are clean and well-maintained.
  • Conduct regular security checks and floor inspections.
  • Develop and implement strategies to improve team performance.

Requirements:

Previous experience in a similar role and proficiency in Opera cloud is preferred but not essential. We are an equal opportunities employer and require all employees to provide evidence of their right to work in the UK.



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