Digital Transformation Specialist

2 weeks ago

Uxbridge, United Kingdom Xerox Corporation Full time
About Xerox Corporation

Xerox Corporation is a leading provider of digital transformation solutions. With over 100 years of experience, we have continually redefined the workplace experience by harnessing our leadership position in office and production print technology, expanding into software and services to sustainably power today's workforce.

Why Xerox?

Xerox is a company that values innovation and customer satisfaction. We are seeking a skilled Digital Transformation Specialist to join our team and help us deliver exceptional results for our clients.

Key Responsibilities
  • Originate and shape new digital opportunities across our full services portfolio.
  • Present digital concepts to executive and senior stakeholders both internally and externally.
  • Work with multi-skilled teams to deliver projects across a range of onsite and offsite digital services and technical platforms.
  • Develop and deploy a clear strategy to sell enterprise innovation, Xerox Digital Services portfolio to existing and new clients.
  • Plan and manage aligned accounts and/or sectors to evaluate the account base, develop new opportunities, and develop unique solutions against competitive presence.
  • Consult as a subject matter expert, especially in digital services, and articulate and present the complete value proposition to executive level decision makers.
  • Align client business objectives with the entire portfolio of offerings.
  • Develop new innovative and existing solutions to meet specific client requirements, using and/or overseeing the required solutioning, pricing, and contract assembly tools.
  • Foster and maintain strong cross-functional relationships with management, peers, support personnel, and customers.
Requirements
  • At least 5 years of experience working on client-facing project statements of work.
  • A software history within your career, whether educational or experience, as a business analyst, technical presales, customer success, programmer, or solution architect.
  • A working with data history, expressing how you have used data to design a service idea or concept for a customer, helped a customer define their requirements involving data models and services, and translated between tech and customer business user language with clarity and gravitas.
  • Must be comfortable engaging in high-level software architecture conversations and translating complex technical SOWs into simple executive briefings.
  • Must have a level of business analyst experience and be able to translate complex technical SOWs into simple executive briefings.
  • Must have a comfort with Intelligent Process Automation, content and document management, workflow, and Automation Services.
  • A level of project management experience, perhaps Prince 2, Agile, programme management, or equivalent.
  • Must be deeply comfortable in formal presentation settings.
  • You will have direct sales experience or customer success or technical presales experience and are comfortable having net new business signings as a KPI.
  • It would be positive to see evidence of thought leadership experience, such as LinkedIn content, coaching people in a relevant field, or being an event speaker or forum leader.
Preferred Sector Experience
  • We are seeking someone with retail consumer client project experience, such as Retail Banking, Insurance high street, or online retail, who is comfortable designing solution concepts for large end-consumer volumes.
  • Financial sector and similar knowledge would be desirable, with regard to regularity environments we operate within, such as GDPR, KYC, AML, data protection, privacy, and so forth.
  • Be curious, asking the five whys or the 'dumb' question is enjoyable for you.
  • Be able to translate between tech speak and customer business speak.
  • Be a Team builder, able to bring together a cross-functional team, focus them around a clear brief, and engineer a positive co-creation spirit merging client side and Xerox side individuals into one project group.
  • Be location flexible, we travel to meet our customers, we walk the floors with them. Expect 2 days per week to be on site with a customer or in a Xerox location that will vary across the UK.

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